iConsult will shut down until 17th August 2020.
Here are the steps you need to take in order to access your data.
1. Login to the iConsult Platform (www.iconsult.global) and print off/save as PDF all the records you will need to service your immediate needs running up to 17 August. The system will be shut down on this date, and we will make a backup of all data on the system at this time.
2. We have created a simple, secure portal which will enable you to download patient records in a spreadsheet format for you to store locally and/or import into another system.
The URL for this portal is https://downloads.iconsult-aesthetic.com
Look out for an email with your login details following the 17 August. You will have to reset your password before you gain access to the downloads.
Downloading the files will also allow you to meet the requirement to store patient records for the required period [https://www.bma.org.uk/advice-and-support/ethics/confidentiality-and-health-records/retention-of-health-records]
3. We will hold the portal open until 1st September 2020, thereafter we will shut down the online access and keep a physical copy of the data backup.
4. This physical copy will be destroyed on 1st January 2021, if you need access to any files during this time it will incur a charge.
If you have any queries please email [email protected]